It seems that the more I research introverts and extroverts, the more my suspicions are being confirmed that this culture is set up for extroverts. Society, schools and the workplace are all better designed for extroverts to succeed, and it looks as though introverts are being pressured to conform or fail.
Nearly all of my internet exploration takes me back to Susan Cain, the author of
Quiet: The Power of Introverts in a World That Can't Stop Talking. In her
Ted Talks video, Cain tells a story about herself at camp when she was a child. The theme of the camp was to be social and "rowdie" as she was told to misspell it in a cheer. Cain said that she had packed books to read, but after the first night she pulled them out and other kids and camp leaders criticized her antisocial behavior, she put them under the bed for the rest of the summer out of shame. Cain felt that they were trying to force her into being outspoken, and that being quiet was unacceptable. Later in the video, Cain describes how some schools are now set up with clusters of desks with multiple kids facing each other, and that they are expected to act like council members collaborating as a group, and when someone wants to go off and work by themselves they are viewed as outliers.
An article in
Education Week written by Sarah D. Sparks also points out the struggles of introverts in schools, because of design and methodology. Sparks starts out the article by saying this: "Educators often look for ways to bring quiet children out of their shells, but emerging research suggests schools can improve academic outcomes for introverted students by reducing the pressure to be outgoing and giving all students a little more time to reflect."
Research has shown that introverts tend to be more studious and are often better test takers, although more extroverts graduate from college and masters programs. I found differing opinions between Cain and the
Education Week article. Cain says, during her video, that introverts have been shown to get better grades while the
Education Week article says that introverts are usually better test takers, but they don't necessarily achieve higher grades overall. I was unable to find a study that could verify either opinion, but if I have to give more credibility to one source over the other, I would chose Susan Cain. Just for the simple fact that most of the articles that I have researched cite her works and contain a quote or two from her book. Cain certainly appears to be very knowledgeable on the subject of introverts as well as a credible source.
Throughout the articles that I have researched, it seems that most of the authors tend to agree on how the teaching methods are inappropriate, unhelpful or even damaging for introverts. At every level of education, and predominantly in college, introverts endure teaching methods in which students are called upon to answer questions randomly and unprovoked. To an introvert this could be a counter productive teaching method, not only due to the stress of anticipating the professor throwing them into the spotlight, but even after the spotlight has moved on it can significantly effect that students focus.
I found a great article on the website of
The Chronicle of Higher Education written by William Pannapacker called
Screening Out the Introverts. This article helped confirm my own personal beliefs on this topic. Pannapacker talks about this teaching approach where "introverts are forced into discussions, unprompted, and expected to hold the spotlight regardless of whether they have anything to add to the conversation or not." In another quote that I found interesting, Pannapacker says that "this approach can be so intimidating and potentially humiliating that some introverts who once proved their capabilities through papers and test scores, and raised their hands to answer questions, can be pushed further into introversion and silence where they could eventually withdraw from school all together."
Image:
Salvador Dali: Sleep. 1937. Google Images
For those introverts that do move on to the working world it doesn't get any easier. They go from the many hours of solitude spent studying and testing to the dreadful process of the job interview where introverts are at a huge disadvantage. Having to essentially brag about themselves to a group of strangers and convince them that they are better than the other candidates is not an introverts strongest trait. What can be changed to make this process easier? This is a question that I have no good answer for. Perhaps a direct question and answer format where the candidates are not expected to just keep talking about themselves?
I've found statements throughout my research that say introverts are paid less than extroverts because they are not considered promotable. If this is evenly remotely true, which I would venture to guess that it probably does exist is some corporations, how is this fair? If this was a case of a man and a woman getting paid differently this would be a problem (unfortunately this scenario is probably true as well in some cases). If an employee is treated differently because of their ethnicity this is certainly an unfair practice, but no attention is ever paid to the equality of the introvert.
Image:
''Subway'' George Tooker (Whitney Museum of American art)
google images
Should introverts be a protected class? Should society make accommodations to make life more manageable for introverts, much like it does for persons with disabilities? You would be hard pressed to find a group of people that need someone to speak out for them more than introverts. They will never come together in droves to make a stand or form a protest demanding change or equality. An assembly of introverts is an oxymoron.
Is introversion a disability, or is extroversion an addiction? Most extroverts do have an uncontrollable need for attention and they just can't stop talking. Is extroversion a phobia? Perhaps the fear of being by themselves and not having anyone admiring them visibly or audibly? Do extroverts try to impress themselves if no one else is around?
I definitely feel that society is geared towards the extrovert, although I do think that there have been some improvements made that help make life easier for introverts. New technologies like the self check-out lanes at the grocery store, the ATM and the credit card reader at the fuel pump have certainly decreased the amount of face-to-face communication for those types of transactions.
These changes have helped, although I would guess that neither the self check-out nor the ATM where created to accommodate introverts. They were most likely created to eliminate the need for humans working those jobs. On the other hand, the credit card reader at the gas pump does not seem to benefit the company, but certainly benefits the introvert. Was this intentionally created as an accommodation for introverts? Perhaps by an introvert? Some may argue that it too eliminates jobs, but most states have not had a gas pump attendant for decades now, so I would see that as a moot point.
One other area that has evolved to benefit the introvert is on-line shopping. It has certainly taken some burden off of introverts, being able to study and purchase products without being hassled or needing to negotiate for the best price. However, some shopping experiences are almost unavoidable, take for instance the car buying experience. For an introvert, this could be one of the worst experiences on the planet. Salesman come out of the woodwork to convince you that they know exactly what you need. And the price haggling is nothing if not an extroverts game. An introvert would much rather have the lowest price listed and that is what everybody pays. Negotiating price is not appealing to most introverts. This is just one more area that introverts dread and where extroverts have a distinct advantage. This is the same kind of discrimination that a person faces if they happen not to speak the same language as the person in charge of whatever the transaction may be. If a person can't negotiate, regardless of the reason, they will pay the highest price, get the worst service, or be pushed to the back of the line depending on the circumstance.

Image:
Salvador Dali: The Giraffe of Avignon. 1975. Google Images
So why do extroverts seem get the best service, prices and treatment? Is this because society is actually rewarding extroverted behavior? Is extroverted behavior prevalent and on the rise as a result of society rewarding it?
I guess there may be some meaning behind the phrase "the squeaky wheel gets the grease".
Works Cited:
Cain, Susan "Quiet: The Power of Introverts in a World That Cant's Stop Talking" Random House, Jan. 24 2012
Cain, Susan "The Power of Introverts" Ted Talks, Mar. 2012. Video
Sparks, Sarah D. "Studies Highlight Classroom Plight of Quiet Students" Education Week, May 22, 2012. Web. 16 June 2012
Pannapacker, William "Screening Out the Introverts" The Chronicle of Higher Education, April 15, 2012. Web. 15 June 2012
Images Cited:
Dali, Salvador: Sleep. 1937. Google Images
Tooker, George Subway Google Images
Dali, Salvador: The Giraffe of Avignon. 1975. Google Images